Founded in 1992 as Louisiana Medical Claim Management Service, Mock Viator has grown to become one of the nation’s premier healthcare revenue cycle management services. Having served thousands of providers and collected nearly $1 billion for our clients, our experience and understanding of medical billing is unmatched.
Mock Viator began after a chance encounter between our founders, Chuck Mock and V. Todd Viator. Having both worked as practice administrators, they realized there was a glaring need in healthcare - someone to manage physician billing. At the time, most physicians handled all billing in-house. Similar to in-house billing offices today, this arrangement allowed for administrators and physicians to supervise their billing staff, however, it often required them to rely on inexperienced and overwhelmed billing personnel. Our founders realized the incredible amount of revenue physicians were losing by utilizing in-house personnel and it became their mission to develop a better system that ensured providers collected all that they earned.
Soon after their encounter in the hospital hallway, Chuck and Todd founded LA Medical Claim Management Service, the predecessor to Mock Viator. Although they initially found their first few clients through referrals and word-of-mouth, they quickly developed a core group of clients, almost all of whom still work with us today.
Although the company is almost 30 years old, it has not lost its original intent - to help physicians attain their goals by providing an exceptional, value-adding service to our clients.